23 07, 2012

Hiring for success in a small business

By | 2017-05-23T09:45:43+00:00 July 23rd, 2012|Hiring and Outsourcing|0 Comments

Most small business owners fairly quickly get to the stage where they need to hire in help to free themselves up to continue growing their business. Sometimes these businesses are hiring employees directly, but it is much more common for them to build up a virtual team of contractors to support their business needs. So [...]

16 07, 2012

5 top tips for great customer service

By | 2017-05-23T09:45:43+00:00 July 16th, 2012|Business Management|0 Comments

I was recently asked to lead a group discussion on customer service at my local Women In Business Network meeting. I didn’t have much time to prepare, which may have been a good thing, as it made me tune into my instinct of what customer service means to me. The first thing that struck me [...]

3 07, 2012

Six months on…

By | 2017-05-23T09:45:44+00:00 July 3rd, 2012|Business Management|0 Comments

Yesterday marked the end of my first 6 months trading, and so today is my half year business birthday, a significant date for Just leave it with me. Inevitably this landmark has caused me to reflect on my first 26 weeks trading - the highlights, the lowlights, and the funny moments. Highlights 1 I love [...]